In order to obtain support, please contact your reseller. Please do not worry, our support team will have commenced working on your issue.įor other queries, please visit FAQs, documentation and user community wiki pages accessible from: ĭraftSight Enterprise\Plus: Customers of these products receive full support via our value-added resellers.ģDXPERIENCE DraftSight: Customers of these products are entitled to support with installation, license activation, and configuration. Expand access, reduce your CAD license cost, without sacrificing productivity with DraftSight. With many working remotely you may need to transfer your DraftSight license to another computer. Please note, the first time the form is used, there may be a delay between receiving the email and being able to access the 3DEXPERIENCE platform on which the 3DSupport app is hosted. In order to Transfer your DraftSight license, in the computer where the License is active, Go to the Help menu > Deactivate DraftSight: Once the License is released, you will be able to activate the License in any computer to your convenience. video created by DraftSight: 223 views, 2 likes, 0 loves, 0 comments, 0 shares, Facebook Watch Videos from DraftSight: With many working remotely. Please see these video tutorials for help using the 3DSupport app: This app will allow you to fully manage your service requests in one place. After submitting the issue, you will receive an email with a link that will open the Service Request in the 3DSupport app. It is necessary to enter, or create, a 3DEXPERIENCE ID to access the webform. Transferring Your DraftSight Licence to Another PC - DraftSight Blog MySolidWorks If you need to work from home, but you don’t have DraftSight on your Home PC, you have three options. This will create a Service Request for your issue. Problems can be reported to our 3DS DraftSight Support team using the "Submit a Request" option available in the Contact Us section here. DraftSight Professional\Premium: customers of these products are entitled to support for issues relating to the software installation and activation of the license only.
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